The Chiro Hut Privacy Policy

Effective Date: 04/09/2023

At The Chiro Hut we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information as required by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information:

We may collect personal information from you in various ways, including:

1.1. When you make an appointment with us.

1.2. When you provide information during consultations or treatments.

1.3. When you visit our website and fill out forms.

1.4. When you contact us via email, phone, or in person.

The types of personal information we may collect include:

- Your name, address, and contact information (phone number, email).

- Medical history and information relevant to your chiropractic care.

- Health insurance and payment details.

2. Use of Personal Information:

We use your personal information for the following purposes:

2.1. To provide chiropractic care and related services.

2.2. To manage appointments and communicate with you.

2.3. To maintain health records and ensure the quality of care.

2.4. To process payments and health insurance claims.

2.5. To respond to your inquiries and requests.

3. Disclosure of Personal Information:

We may disclose your personal information to:

3.1. Other healthcare professionals involved in your treatment.

3.2. Health insurers for claims processing.

3.3. Regulatory authorities as required by law.

3.4. Service providers who assist us in providing healthcare services.

3.5. In cases where you have given us explicit consent for disclosure.

We do not sell or share your personal information for marketing purposes.

4. Security of Personal Information:

We take reasonable steps to protect your personal information from unauthorized access, disclosure, and misuse. This includes implementing physical, electronic, and managerial safeguards to secure your data.

5. Access and Correction of Personal Information:

You have the right to access and correct your personal information held by us. If you would like to request access or correction, please contact us using the information provided in Section 8 of this Privacy Policy.

6. Retention of Personal Information:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely dispose of it.

7. Website and Cookies:

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that collect information about your use of our website. You can manage cookies through your browser settings.

8. Contact Information:

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us using the following details:

The Chiro Hut

Shop 1, 3 Tura Beach Drive, Tura Beach, NSW, Australia, 2548

(02) 6495 8408

info@thechirohut.com

9. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the revised policy will apply to all personal information collected after the effective date of the revised policy.

By using our services, you agree to the terms and conditions outlined in this Privacy Policy.

This Privacy Policy was last updated on 04/09/2023.